What problems do you consistently solve for your clients?
More efficient ways to source and distribute their marketing collateral; provide responsive customer service to enable them to function better.
What do you like about your position?
Always pushing to enhance the product and service, so that our clients benefit by the new features and processes we adopt.
What do you like about working with the team at Westamerica?
I’ve known many fellow Westamerica team members for decades, so they are family as well as coworkers. They are willing to collaborate to improve all aspects of the company, not just their area of expertise.
A quote or phrase describing you or your job.
“I’ll take care of it.”
What opportunities do you help clients discover?
Ways to use the system to their benefit, either simply in ordering product, or creating a new product that can streamline their day.
How would you describe a successful client experience?
In my sphere of operations, it would be how easy the system is to use, as well as the amount of time or the money they save by having Westamerica set them up as a StorFront client.
What is your favorite word or phrase?
Are you sweet or savory?
I’ve been told I’m sweet. Maybe too sweet.
Who or what in your life has made the biggest impact on who you are today?
My late dad. We had a unique relationship, and I try to model my own parenting based on him. He was also highly self-educated, an artist, a handyman – a true Renaissance Man.
What (or where) is your favorite source of creative inspiration?
Where – nature, be it the California central coast, the vast stretches of lonely southern Utah, the San Juan mountains in southwest Colorado, or the eastern Sierra from Lone Pine all the way to the Nevada border.
What song is stuck in the back of your head… right now?
David Bowie “Under Pressure”