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September 2023

Don’t Let it Sneak Up on You – Holiday Marketing Planning Starts Now!

By Mark's Minutes

If you wait until Halloween to start thinking about the Holiday season, you’ll miss the opportunity. That’s why major retailers are already displaying holiday items in their stores…right now. You can actually purchase your pre-lit Christmas tree today at Costco.

The Holiday period is traditionally seen as immediately following Halloween. From November 1 through December 26, you have the chance to build business opportunity for your organization and your consumers.

Holiday Marketing Opportunities

Holiday promotional themes are as timeless as the holidays themselves. In fact, The Financial Brand has reported on the major holiday promotional opportunities. It’s an extensive list but some our favorites include proven tactics such as Holiday Loans, Skip-a-Payment Promotions and Free Gift Wrapping.

Holiday Loan Campaigns

During this time of year, consumers are looking for that little extra to get them through the heavy shopping period. It’s a natural time to reach out with a lifeline for some extra funds.

We are fond of small loan amounts that can be presented in many ways including branch merchandising, direct mail letterchecks, email announcements and statement inserts. The key is to ensure that all consumers have a chance to participate at their appropriate lending level.

Here is a great example of a campaign we prepared for our client, University Credit Union: Instant Loan UCU.pdf

Skip-a-Pay Offers

Skip-a-pay loans have been popular for years. It’s a simple concept with big benefits. And it’s one that consumers appreciate. Especially during the holidays when things can be tight.

The concept is simple, and you can use with many types of accounts.

For instance, if you have an auto loan that you want to promote for your skip, simply allow the consumer to skip the next payment, and add that payment to the end of the loan. Some institutions add a small charge for the convenience which helps to offset the loss in the loan revenue.

An example might be a $600 car loan payment that you allow to skip for a $75 convenience fee. That $600 gets added at the back end of the loan so you haven’t lost it.

In most circumstances, this is a win for both you and your account holders as the small price they pay to skip a loan is a big benefit over the next payment they may have to make. That extra breathing room might be enough to help them avoid missing a payment and incurring late charges or start a downhill slide.

Gift Wrapping/Paper

How about a nice premium that brings people into your offices? Custom gift-wrapping paper and/or gift wrapping service allows you to generate some much needed face time with your consumers. It gives you a chance to help them with an important holiday chore, and reconnect with your staff and products.

Customized wrapping paper featuring your logo and/or design can be produced for pennies. Offering consumers both free wrapping paper and wrapping services are a sure fire method to generate attention.

Staying Top Of Mind – Proven “Old School” Methods

By Mark's Minutes

I’ve been working in the marketing communication space longer than I care to admit. (Actually I do admit it at the bottom of the page! 😃)

I’ve seen our approach to consumer communication shortened, streamlined, and sped up. All in an effort to be “more efficient and effective.”

The shift from analog to digital, along with the programmatic methods of connecting, targeting, and pushing has eliminated some fond and friendly methods. Methods that were steeped in tradition, and valued for their relevance and impact.

Digital media does not build emotional connection like print media

In 2016, researchers from the University of Maryland published their findings on this topic in The Journal of Experimental Education. Their research suggest that printed marketing materials tend to outperform digital when it comes to reading comprehension, recall, emotional impact and persuasiveness.

The researchers first asked college students which medium they preferred to use for studying, and which they felt offered them the best recall. Ironically, students overwhelmingly chose digital content for both responses. However, when they were tested on their actual retention of information, the results demonstrated that these students clearly had better recall after reading printed materials.

Explore some favorite ways to add more balance to your Marcom mix

Like any good mix, strive for a balance. New and old. Digital and analog. Online and in person. Here are some great (many forgotten) tools that are still being used by many of our clients:

The Wall Calendar – The printed wall calendar is alive and well. In the past week alone, I’ve received two wall calendars in the mail from organizations I do business with. The obvious benefit – I think of them every time I look at the calendar. Make sure to create one that is relevant to you and your audience. We produce many with photos submitted by clients. You can pull together imagery of all types all long as it is relevant and supports your brand. Consider customizing the dates with important local information, suggestions, or helpful tips.

The Thank You Card – Does your organization have a formal thank you card that your front line team can use? A thank you email is one thing…and EVERYONE uses them (along with a survey that nobody wants to answer). But the card that is handwritten knows no equal in impact. People open them, read them, sometimes share them and often keep them. Do you have a stash of professionally printed thank you cards with matching envelopes? Perhaps you should.

The Holiday Card Mailing – Do you reach out to your clients on the holidays? Few people do anymore. Instead, they send out another email wishing “wonderful seasons greetings” or some other worn sentiment. A thoughtful card, preferably signed, is a message that will likely be displayed around the office. Plus, the creative options are endless. From ornaments to music playlists and funny photos with QR codes to link to videos, the chance to put a smile on a face and a warm spot in the heart is increased.

Interested in some of these ideas? Just drop me a line and I’ll send you samples for your review